Delete your CoinKin account

You can delete your account and its data at any time, in the app or by email.

In the app

  1. Open CoinKin and go to Profile.
  2. Tap Delete account at the bottom of the screen.
  3. Confirm with Delete my account permanently.

This cannot be undone.

Without the app

Write to support@thecoinkin.com from the email address you use for CoinKin, with the subject “Delete my account”. We will reply to confirm it is you, then delete the account and its data.

What is deleted

This deletes, for good:

  • Your Coinkin account and sign-in
  • Your money profile: income, bills, balance and goals
  • Every purchase, receipt item and insight
  • Your tracked wants, verdicts and splits
  • Your character’s room items and your savings record
  • All your settings on this phone
  • Everything stored on our server for this account

What is kept

  • Prices you chose to share from your receipts stay in the shared price list. They hold only the store, product, price and time, never anything that links them to you.
  • Characters’ spoken lines kept as shared clips stay until they go unused for 90 days. They never carry a link to you.
  • Records of what running the service cost stay for our accounts, with the link to your account removed.
  • Subscriptions are kept by Apple or Google, not by us. Deleting the account does not cancel one: cancel it in the App Store or Google Play.

Using a demo account kept on the phone?

Then nothing is on our servers. Deleting the app, or Delete account in the app, removes it.