Support

A question, a wrong price, or something not working? We are here.

Write to us

Email support@thecoinkin.com. Tell us your phone model and what you were doing. Never send your password: we will never ask for it.

Quick answers

I forgot my password

On the log-in screen tap “Forgot password?”. We email you a link to choose a new password.

A price is wrong

On the verdict screen tap “This price is wrong”. It is sent for a price review.

Cancel a subscription

Subscriptions are handled by the App Store or Google Play. Cancel any time in your store account settings.

Get a copy of my data

In the app: Profile › Download my data. You get one file with everything CoinKin keeps about you.

Delete my account

See Delete your account: how to do it in the app or by email, and what is deleted.